That's a bummer man, I know the feeling.kiwijunglist wrote: ↑9:43 AM - 12 days agoI bought 4 x 20TB Seagate Iron Wolf Pro from Amazon US (price error). All four arrived DOA (poor amazon packaging too). Amazon offered refund, but no replacement option. I had to courier them back to seagate in HK ($130 my cost). Fortunately the 4x new replacement HDD all arrived in working order.
After countless live chat sessions and eventually a phone call from Seagate, they've agreed to send me a UPS shipping label which I can use to send the third HDD back. They'll then be sending me a brand new drive - apparently the last two that arrived dead were refurbished.. Progress at least.
statistics: Posted by Monolith NZ — 3:44 AM - Today — Replies 7880 — Views 1284215